Jaybird Tarah no longer charging



  • Official comment

    Hi Mercedes,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Sandy Vien

    I'm having the same issue with my Tarahs - they have stopped charging.  I will put them in the cradle and the white light will not come on.  I've tried different computer ports as well as outlets.  I will blow on the connectors on the earbuds as well as the cradle but it will not charge.  I only charge them once every two days, since I use them for my runs and workouts.

    Is there anything else I can do?  I've only had them for 6 months.

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