X2 WONT CHARGE

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luis perez

• October 02, 2019 18:41

I HAVE READ YOUR RESPONSES TO THIS ISSUE.  YOU OFFER FIXES BUT NO BOTTOM LINE ANSWER.  ARE YOU IN ESSENCE SAYING -  IF AFTER TRYING ALL THE STEPS - CONSIDER IT A LOSS AND GET A NEW PAIR?!

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• Official comment

  

  Bruce

  • October 03, 2019 19:10

  Hi Luis,

  Thank you for reaching out. This definitely shouldn't be happening, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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