Jaybird X3 stopped working



  • Official comment
    Bruce B.

    Hi Vivek,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

  • Martin Lockyer

    I have same/similar issue with my X3 - bought this past Christmas - now will not turn on and cannot reset - almost like the Power button doesn’t work even though it ‘clicks’ when pressed

  • julien villaverde

    I have the same issue bought a around January this year. I used the headset regularly during runs, soaking with sweat. Is there a way to have this fix?


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