Samsung S8 audio playback problem



  • Official comment

    Hi Pexi K,

    Thank you for reaching out. I'll be happy to help you with this one.

    I listed some of the things I'd like you to try:

    -Check your buds if they are selected as default for media audio

    -Try playing music using other apps or music streaming service

    -Test this with a different device or a device with a different OS.

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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  • Vjice00

    This happened to me on my note 10+ and I had to go into the app (Spotify) that I was playing the music from and it was a volume rocker within the app I had to turn up, never had to do that with another pair headphones it was weird but that fix the problem

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