I know this has been asked before, but can't see any that have been fully resolved. I can pair this with either my laptop (macbook) or my phone (iPhone 7), but not both at the same time. I need to perform a factory reset (reset to where it gives the pairing prompt) each time I change devices. The factory reset also doesn't seem to work properly, it takes quite a few attempts.
I've tried pairing to laptop first, and phone first. I've also tried waiting until it shows up on both devices, but as soon I connect to one, attempting to connect with the other returns a 'connection failed' message.
So the main question is whether the pairing problem is related to the specific buds I have, or a wider problem. I'd also like to know whether the factory reset is usually easy to perform, because it's a pain on mine.
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