Tarah Pro Red Light stays on draining battery - right out of box and nothing from support so far

Comments

3 comments

  • Official comment
    Bruce

    Hi Rick,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • thomas andersen

    hi there. was this solved? I have the same problem. LED is always red - regardless of all resets. the kit worked for 6 monthsbut now battery drains in no time even when not used. please submit the solution. thx

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  • Khairul anwar Abu mansor

    I also have the same problem

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