Anyone who can comment will help me it may be helpful! Jaybird freedom 2 charger clip working but not connected to bluetooth

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  • Official comment
    Bruce

    Hi LeAnne,

    Thank you for reaching out. I'll be happy to help you with this one.

    The Freedom's charging clip acts as a external battery. If your buds won't turn on without a clip, it means that the Freedom's internal battery is depleted.

    Please make sure to fully charge your buds with the clip. Leave it to charge for 2.5 hours on a 5V/1A charger/power source. 

    Always be safe, make sure the buds, clip, connectors and wires are dry prior to charging.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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