Jaybird Tarah pro connective issues


1 comment

  • Official comment

    Hi Amnos,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    Let's do a Factory Reset that can help resolve this issue:

    Before starting this process please “FORGET” or “REMOVE” your Tarah Pro device in your Bluetooth list of discovered devices in your phone or music device.

    1. With your earbuds off, press and hold the middle button for 5 seconds until the LED flashes white and you hear the pairing prompt.
    2. Double press the middle button. The LED will flash red briefly and the earbuds will turn off. Your earbuds have now been reset.
    3. When turned back on, your earbuds will automatically be in pairing mode. You will need to pair them to your audio device again and re-select your favourite preset.

    To pair the buds, please press the buds' middle button for 5 seconds. You will need to check if your device is compatible and has room to remember your buds in the Bluetooth list.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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