Connecting to MacBook Pro

Comments

4 comments

  • Official comment
    Bruce

    Hi Lucas,

    Thank you for reaching out. I'll be happy to help you with this one.

    Please observe the buds to further isolate the issue, you can connect the buds to a different device or a device with a different OS. You can also try and restart your Macbook Pro or factory reset your Tarah Pro buds prior to connecting.

    I listed the reset instructions here:

    https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-tarah-pro/getting-started/troubleshooting.html

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

    Comment actions Permalink
  • Michaela Malec

    Hello! I’m having the same problem with my MacBook. I restarted it and it still won’t find my earbuds on Bluetooth. Have you fixed your problem? If so what worked for you?

    1
    Comment actions Permalink
  • Rachel Faye

    Same here. I'm going to have to return the headphones.

    Admin, can you please confirm if this is even a capability of these headphones? I can't find anywhere where it explicitly says they can connect to a "device" or "laptop."

    0
    Comment actions Permalink
  • Lucas Braga

    Hey people it worked here! Just press the middle button until the led starts to blink, then you can turn on the macbook's bluetooth and connect. I'm using it with my mac right now.

    0
    Comment actions Permalink

Please sign in to leave a comment.