Jaybird Freedom gone haywire??

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WTH

• September 04, 2019 09:43

When i power on my Jaybird Freedom, the woman who announce "power on" and the following music became really slow and sluggish. When i try to pair with my iphone, it does not detect the Jaybird at all. When i reseted the Jaybird Freedom, the announcer as well as the music is still slow and my iphone is still not detecting the Freedom.

Whats the reason for the announcer and the music when power on or off became slow and sluggish?

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• Official comment

  

  Logi_Bruce

  • September 06, 2019 16:56

  Hi Koh,
  
  Thank you for reaching out. This definitely shouldn't be happening, let me help you.
  
  I've sent you an email with details on how we will proceed with this one.
  
  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
  
  Jaybird_Bruce
  Jaybird Customer Experience
  #PowerYourPassion

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