Just got these and am so disappointed. Have been trying for over a week to use them. Called customer supprt and they had me do a hard reset on the headphones. That worked. But they never connected again. Had to do another hard rest (after un-pairing all my other devices) to use them on a run. Took 10 minutes. This can't be normal, is it? Why are people raving about these headphones? Do your headphones just pair automatically like AirPods? That's what I was expecting. Am I wrong?
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