Doesn't connect

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1 comment

  • Official comment
    Bruce

    Hi Anne,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    I've sent you an email with details on how we will proceed with this one. As for your question, if they were previously paired and remembered by your source device (i.e. phone, watch, tablet) and Bluetooth is enabled, they should automatically connect.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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