Tarah Pro Unresponsive



  • Official comment

    Hi Justin2838,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    Is it possible for you to try and get the buds to turn on while clipped onto the cradle, while the cradle is plugged to a power source? 

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

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  • Justin2838

    Hi Jaybird_Bruce,

    I just tried to turn the buds on while clipped onto the cradle while plugged into a power source, but to no avail- there was still no response and the buds still did not turn on.  Not sure what I can do at this point.  I do not want to buy a new pair but that seems like the only option at the moment...

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