standby mode



  • Official comment

    Hello Rene,

    Thank you for reaching out. I'll be happy to help you with this one.

    When the earbuds are snapped together they disconnect from your audio device and re-connect when you pull the earbuds apart.

    If the earbuds are left snapped together for 15 minutes or more, the earbuds will power off. There is no way to disable this feature.

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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  • Shari Terry

    I want to use my earphones for answering the phone and working, but if they turn off after 15 minutes of inactivity, they will not work for me (and probably many others). Please consider having that programmed standby time be more flexible. Then they would compete better in the market.

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