Issue with X4 switching off

Comments

3 comments

  • Official comment
    Bruce

    Hello VLess,

    Thank you for reaching out. This definitely shouldn't be happening, let me help you.

    Do you get voice prompts confirming that the buds are turning off?

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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  • VLess

    My battery is full and I have already reset it and looked at phone settings for default audio to be Bluetooth X4. I use a google pixel. Quite disappointed with the software problems for the money I have paid. And fyi, this is a replacement piece with the same issue I had before

    2
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  • VLess

    Hi Bruce,

     

    Thanks for replying. 

     

    No voice prompts when switching off.

     

    Cheers,

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