[X3] Wire came out of volume control housing



  • Official comment

    Hi Ryckify,

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

    I've sent you an email with details on how we will proceed.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Budi Hartono

    Hello I have the same problem. the glue between the wire and volume control has deteriorated over time and the wire has slipped out exposing the internal wires (photo below). The left speaker stop functioning, the right one no issue. I think the main cause is the wire. Pls advise

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