Won't turn on



  • Official comment
    Bruce B.

    Hello Noobkinz22,

    Thank you for reaching out, this definitely shouldn't be happening.

    Please try these suggestions that can help to resolve the issue of your headset:

    - Try a different power source/charger
    - Computers are the best and safest method, as is anything 1 AMP or less.
    - Car chargers produce a much greater power supply and should be avoided.
    - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
    - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
    - Avoid charging your headphones after exposure to sweat.
    - Make sure charging port/cradle is clear of any debris.

    Moreover, you can do a fresh install by uninstalling and re-installing the Jaybird App as new. Please note that the battery level on the Jaybird App is more accurate than that of the buds.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience

  • anderson alive

    Hello everyone we here and learn and discussed how can do add the wireless device in window 10 PC how do i fix connections for bluetooth audio devices and wireless displays in windows 10 here the available a simple shortcut way.


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