Red light won't turn off

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Mark Redmond

• July 21, 2019 14:33

Red light won't turn off. I have followed factory reset instructions but still nothing.

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• Official comment

  

  Vince

  • July 22, 2019 22:13

  Hi Mark,

   

  I am sorry to hear that your Jaybird device red LED won't turn off. This is not the quality we're expecting from our product.
  
  The easiest way to contact us from here on will be to call us at 866.244.3399.

   

  Warm Regards,

  Jaybird_Vince

  Jaybird Customer Experience

  #PowerYourPassion

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