Not loud enough

Comments

3 comments

  • Official comment
    Bruce

    Hello Zachary,

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

    The volume limit of your buds depend on the app and device that you're using. Please note that in some phones/devices, there is a limit for the max volume you can listen to as a safety feature.

    Please try a different App or a different device and check your device's media volume setting.

    By default, you can accept and end phone calls using your right Jaybird RUN multifunction button. 

    To accept an incoming call, single press on your right earbud. The call audio is limited to the right earbud. When you accept a phone call, the left earbud will allow ambient sound in to assist  with better hearing your own voice. This avoids the need to take the left earbud out during phone calls.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

    Comment actions Permalink
  • Zachary Lee

    Dear Jaybird_Bruce

    As I mentioned, it is definitely not the issue with my device and music app. Because when I use other earphones and earbuds they're usually loud enough.

    0
    Comment actions Permalink
  • Bruce

    Hello Zachary,

    Thank you for replying. Please check your buds as well, make sure they're clean and free from debris.

    I included the Jaybird Run XT's audio specs. I hope you find this relevant, informative and helpful for your concern:

    Noise-isolation: Passive
    Impedance: 16 Ohm
    Speaker sensitivity: 103 +/- 2dB at 1KHz
    Output max. 12mW RMS (with level limit)
    Total harmonic distortion <5% (1KHz, 1mW)
    Audio format: 16-bit stereo
    Codec: Bluetooth SBC implementation
    Response bandwidth: 20Hz - 20kHz

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

    0
    Comment actions Permalink

Please sign in to leave a comment.