Jaybird Tarah Pros broke



  • Official comment
    Bruce B.

    Hello Matthew6145,

    I am sorry to hear that about what happened to your Jaybird Tarah Pro.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

  • Eric Dore

    I have the exact same issue with my tarah pro's, also purchased from best buy 5/27/19


  • Joaquín González Jiménez

    I got exactly the same problem, but still working.

    The rubber is going outer with time, and today the power button didn't work at the beginning. Now I am afraid it is going to stop working soon.

    I am wondering if I should glue it... but I guess it is much better just to ask you before. I attach a picture on how it looks like. 

    Please help!!

  • Joaquín González Jiménez

    BTW, I bought them on your online shop in March or April this year (from Switzerland) using my personal email: joaquin@Gonzalez.team


  • Holly Schumann

    I’ve had the same issue w/two sets as far as the peeling. After the first one, they told me to keep perfume away from it and sent a second set. I do not recall having sprayed it with anything. My second pair is just starting to peel but I know I haven’t sprayed it with anything. I wish I could just glue it but it’s silicone. That’s not going to work.

  • Craulston

    I had this happen on TWO pairs. I was told by the rep that this is a known issue. It seems to me that this is a design or manufacturing flaw that sorely needs to be corrected, especially given the price of this product!

  • Fernando Sakabe

    I have the same issue with my jaybird tarah pro! The rubber is going outer and it does not turn on again. Please, someone help me with this.


Please sign in to leave a comment.