When playing music or any media, the right earbud crackles and cuts out when touching the volume controls/power button. This causes the music to stutter and stops playing on the right earbud and plays on the left earbud. I have already performed a hard reset to no avail. I've paired my X3s to other Bluetooth devices and verified the issue is with the headphones. I've only had them for about 6 months and have really enjoyed them but am very dissapointed with this issue.
Serial # 1747SD30E9Z8
What can be done about this?
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