Red light staying on



  • Official comment

    Hello Allie Hermanson,

    I am sorry to hear that your Jaybird X3's red LED does not turn off. This is not the quality we're expecting from our product.

    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

    Jaybird Customer Experience

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  • Mathias Egekvist

    Mine does the same thing, what did you end up doing?

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