Broken cable at volume control
Hi,
The cable near the volume control is starting to peel, image attached:
Is there any solution to avoid this?
thanks
regards
-
Official comment
Hi Juan,
Thank you for reaching out and posting your query. I'll be happy to help you with this one.
First, I'd like to know if the damage affects the sound. If not, we recommend against wrapping the wire too tightly and avoid crimping the wire.
Store the buds in its original pouch or something more spacious.
Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassionComment actions -
Hello Juan,
Thank you for letting me know. Sorry to hear that you're experiencing audio issues.
I've sent you an email with details on how we will proceed.
The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
Please sign in to leave a comment.
Comments
3 comments