Disconnected wires of My Jaybird X3 left ear



  • Official comment

    Hi Shashi,


    I'am sorry to hear that you are encountering audio problem with the left earbud of your Jaybird X3, I'd be more than happy to help you.

    If you’re experiencing issues with low or no sound coming from one side of your headphones, try the following:

    • Try connecting your headphones to another device to isolate the issue to the headphones. 
    • Try carefully cleaning sound channels by removing the ear tips and using something simple like a toothpick.


    Warm Regards,


    Jaybird Customer Experience


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  • giiann 8

    I somehow got the same issue. now both wires got broken. I use it over the ear for a secure fit. Is there a solution for this? like a repair?


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