Earbuds fall off easy and stay in my ear when wet

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1 comment

  • Bruce

    Hello Chris German,

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

    Please clean ear tips regularly of dirt and wax buildup.

    To clean, remove ear tips from earbuds, then gently wipe away dust and oil with a dry cloth, and/or use warm water and mild soap to remove buildup. Completely dry before reattaching.

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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