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  • Bruce

    Hello Cibai Kia,

    Thank you for joining the community and for posting.

    Can you provide a more detailed description of your concern so I may assist you further?

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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