Can't connect Spotify to my account via the Jaybird app

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1 comment

  • Official comment
    Bruce

    Hi Trevor Sean Olsen,

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

    Can you to uninstall and re-install the Jaybird App prior to connecting or logging into your Spotify account?

    Also, we can further isolate the issue by installing the Jaybird App to a different device or a device with a different OS to learn where the problem is originating from.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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