Can't connect Spotify to my account via the Jaybird app


1 comment

  • Official comment

    Hi Trevor Sean Olsen,

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

    Can you to uninstall and re-install the Jaybird App prior to connecting or logging into your Spotify account?

    Also, we can further isolate the issue by installing the Jaybird App to a different device or a device with a different OS to learn where the problem is originating from.

    Feel free to reach back to us by replying to this post or contacting our other support channels at

    Warm Regards,
    Jaybird Customer Experience

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