jaybird run left side can not turn on

Comments

4 comments

  • Bruce

    Hi Lim Winson,

    I am sorry to hear that your Jaybird Run's left bud do not turn on. This is not the quality we're expecting from our product.

    Kindly try using a different power source/charger and/or a different USB cable. A pulsing green LED on each side means it is charging, solid green light when fully charged. It is recommended to use 5V/500mA-1A charger for 2 hours only.

    It would also help to ensure that the lid of the charging case is securely closed and the charger ports and prongs align accordingly and are free from debris.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

    0
    Comment actions Permalink
  • Cheah Wai

    Bro did it work?

    0
    Comment actions Permalink
  • Lim Winson

    I send claim warranty ,to replace new unit,

    0
    Comment actions Permalink
  • Lim Winson

    Now working well

    0
    Comment actions Permalink

Please sign in to leave a comment.