Jaybird X4 right earbud problem

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1 comment

  • Bruce

    Hi there,

    I am sorry to hear that your Jaybird X4's right bud stopped working. This is not the quality we're expecting from our product.

    Please check your buds are clean and free of debris.

    1. Turn your X4 earbuds off by holding the Middle Button until the LED illuminates red and then goes off.
    2. When your earbuds are powered off, press & hold the Middle Button for 5 seconds until the LED starts blinking green/red.
    3. While the LED is blinking green/red quickly double press the Middle Button. The orange LED will blink twice and you hear a ‘beep’ tone.
    4. Now your earbuds are reset and ready to pair. Go to your phone’s/music device’s Bluetooth menu and select X4 to re-pair.

    You can further isolate the issue by testing using a different device or a device with a different OS and checking the voice prompts if it plays on both sides.

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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