Just got a new Google Pixel 3a phone and the pairing keeps getting rejected by Jaybird Tarah Pro with a prompt that say, "Couldn't pair with Jaybird Tarah Pro because of an incorrect PIN or passkey." Please help..

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  • Bruce

    Hello Tina W,

    I am sorry to hear that your Jaybird Tarah's right bud stopped working. This is not the quality we're expecting from our product.

    The easiest way to contact us from here on will be to call us at 866.244.3399.

    Jaybird_Bruce
    Jaybird Customer Experience
    #PowerYourPassion

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