Hi, I get the red light on my Jaybird X4's that will not turn off. I've tried to reset but no luck. Earbuds are only about 4 weeks new. How can I get them fixed?

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  • Logi_Bruce

    Hello pcleary,

     

    I am sorry to hear that your Jaybird X4's LED does not turn off. This is not the quality we're expecting from our product.

     

    I've sent you an email with details on how we will proceed with this one.

     

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

     

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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