Issues with charging headset

Comments

2 comments

  • Bruce

    Hi Irina's Jaybird,

     

    I am sorry to hear that your Jaybird Freedom won't turn on. This is not the behavior and performance expected from the product.

     

    Please try these suggestions that can help to resolve the issue of your headset:

     

    - Computers are the best and safest method, as is anything 1 AMP or less.

    - Try a different power source/charger

    - Car chargers produce a much greater power supply and should be avoided.

    - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,

    - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

  • Irina’s Jaybird

    I have seen same response from jaybird to all issues posted, and it has nothing to do with the issue I described.

Please sign in to leave a comment.