Random disconnections


1 comment

  • Bruce B.

    Hi Tower_of_Fire,

    I am sorry to hear that your Jaybird Freedom 3 randomly disconnects. This is not the quality we're expecting from our product.

    Kindly unpair/forget or delete your device's Bluetooth profile, then re-pair them by following these steps:

    1. Keep the headphones and mobile phone in the range of 1 meter when pairing.
    2. Put the headphones into pairing mode by pushing the center button for 8 seconds
    (LED will ash red and blue).
    3. Start the Bluetooth function on mobile phone and search for Bluetooth devices.
    After searched, select “JF3 Freedom” in the Bluetooth device list.
    4. Enter password or PIN No:”0000” on your mobile phone when prompted.
    5. If required, after successful pairing, select “JF3 Freedom” in the Bluetooth device list
    and press “connect”.
    6. After successful connecting, the blue light blinks twice every 4 seconds

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

    Warm Regards,
    Jaybird Customer Experience


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