Left earbud volume markedly lower then right ear bud.

Comments

3 comments

  • Bruce

    Hi FERJO,

     

    I am sorry to hear that your Jaybird Run XT's left ear bud sound is lower than the right. This is not the behavior and performance expected from the product. 

     

    Can you swap the ear tips on the Jaybird Run XT to a different size or swap the ear tip from the left to the right to isolate the issue?

     

    You can also test the volume with a different device or a device with a different OS and checking the equalizer settings.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    0
    Comment actions Permalink
  • FERJO

    Thanks, I returned them and got a new pair.

    0
    Comment actions Permalink
  • FERJO

    Got a new pair of jaybird earbuds and then worked great the last 4 months until this week. Now the right ear bud volume is lower then the left one. Did reset, tried different apps, changed the tips but the sound on the right is lower then the one on the left. What else do you recommend? Thanks.

     

    0
    Comment actions Permalink

Please sign in to leave a comment.