Pairing

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2 comments

  • Bruce

    Hi Winnie,

     

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

     

    Please follow these troubleshooting steps that can help resolve this issue: 

     

    -Turn off your S10's Bluetooth 

    -Forget any previously paired devices

    -Power cycle your S10

     

    You can also do reset by following the instructions here:

     

    https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-tarah/getting-started/troubleshooting.html

     

    and further isolate the issue by testing with a different device or a device with a different OS. 

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Winnie
    Thanks Bruce. It works now. ???? ? 2019?6?18??? 04:52?Jaybird Community ???
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