My earbuds keep falling out, it’s really frustrating:(



  • Bruce B.

    Hi Sten05,


    Thank you for joining the community. I can definitely help you with this one.


    COMPLY Foam ear tips can be used with Jaybird RUN XT. If desired, COMPLY Foam ear tips can be purchased directly from COMPLY. Jaybird RUN XT earbuds use the same driver as Jaybird X3 and Jaybird Freedom which means all COMPLY Foam tips that came with Freedom and X3 are compatible.


    Jaybird RUN XT earbuds come with round and oval silicone tips and we would love for you to give them a try.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


  • Kimberly Taylor

    This unhelpful and repetitive answer is not helpful.  Especially since I received Jaybird earbuds as a present and should not have to purchase a third party's product to get them to work.


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