My Jaybird X3 green LED stays on



  • Logi_Bruce

    Hi daravind54,


    I am sorry to hear that your Jaybird X3's green LED does not turn off. This is not the quality we're expecting from our product.


    Here is a list of steps for the Factory Reset that will help resolve the issue:


    1.Make sure your buds are powered off.

    2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.

    3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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  • daravind54
    Hi, I followed the steps but I still have the green LED light on. Thanks, Aravind
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