Phone audio only in right ear.



  • Logi_Bruce

    Hello deeteedub808,


    Thank you for joining the community and for posting your query. I can definitely help you with this one.


    By default, you can accept and end phone calls using your right Jaybird RUN multifunction button. 


    To accept an incoming call, single press on your right earbud. The call audio is limited to the right earbud. When you accept a phone call, the left earbud will allow ambient sound in to assist with better hearing your own voice. This avoids the need to take the left earbud out during phone calls.


    To end a call, single press on your right earbud. Audio transparency will automatically turn off and, if applicable, audio will resume.


    To decline/reject a call, double press on your right earbud.


    You can change the single press functionality of your earbuds in the Jaybird app.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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  • deeteedub808

    First, thank you Bruce for responding.


    Second, I find the whole ambient sound response to be ridiculous. I don't know of anybody under any situation who would prefer to be in the middle of a phone conversation and having additional noise being filtered into an ear. That makes no sense. Third, for people like me who have partial hearing loss in the right ear, this makes the situation intolerable because I have to tell people to hold while I take my buds out, turn off the bluetooth connection and then use the phone itself to talk.


    You said that this is by default, I'm hoping that means there's a way to override the default and switch the call audio to the left ear, or better yet, change the settings to have the audio in both ear buds. If not, this means my five star rating of the Run just sank to the very bottom.


    Please advise.

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