Good evening Jaybird support,
My Issue: My Jaybird Freedom 2 is not accepting the charge from my charger. I have attached photos for your reference. Is there a solution to this problem? My jaybirds turn on and work just fine. My charger is also working fine. This is my second pair of jaybird freedoms and up to this point, I have been very happy with the product.
However, I was forced to buy another pair of Jaybirds after my first pair faced the exact same problem (the product was not charging when I connected the charger). I rather not switch to another brand of headphones, but I feel I have no choice.
I hope you have a solution for me!
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