Jaybird RUN won’t pair with one another

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  • Logi_Bruce

    Hi Jakey123,

     

    I am sorry to hear that your Jaybird Run XT's left bud won't connect. This is not the quality we're expecting from our product.

     

    Please follow these steps to connect your XT left bud to your right:

     

    1. Open the Bluetooth settings on your device and forget Jaybird RUN from the list of paired devices.

    2. Take both buds out of the charge case and turn them off manually by pressing the multi-function button for 3 seconds. A red LED will confirm the buds turning off.

    3. Grab your right bud and press the multi-function button for 6 seconds until the green LED starts to blink.

    4. Double press the multi-function button. The bud will reset (orange LED) and turn off (red LED).

    5. Press the multi-function button for 6 seconds until the green LED starts to blink.

    6. Single press the multi-function button (within 10 seconds), the green LED will blink faster.

    7. Now grab your left bud and press the multi-function button for 6 seconds until the green LED blinks at the same speed as the right bud.

    8. Place both buds close together until the left LED turns off confirming that the left and right are connected.

    9. You can now pair Jaybird RUN to your device again.

     

    Pairing RUN to your device:

     

    1. Turn off the right bud by pressing the multi-function button for 3 seconds.

    2. Enter pairing mode by pressing the multi-function button for 6 seconds.

    3. Go to Bluetooth settings on your device and select Jaybird Run.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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