Hi, Whenever I connect the buds to the laptop. There is no sound coming. However, it's not the case with the phone or other devices beside laptops. I have tried reconnecting, tried resetting the buds, tried re-pair. Please help

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  • Logi_Bruce

    Hello Zahed199,

     

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

     

    Please check if your buds are selected as default for media audio. You can confirm this by testing the audio---if the default is your laptop if the sound comes out of its speakers.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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