Why is there always a delay when watching movies? How can I make it sync? It is very frustrating. It occurs while I'm streaming movies using chrome. Really upset that I can't do the one thing I bought the headphones for.

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2 comments

  • Logi_Bruce

    Hello there,

     

    Thank you for joining the community and for posting your query. 

     

    We allow for a small amount of latency when watching video using Jaybird RUN XT. To ensure a premium music and sound experience and to guarantee the left and right earbud are always in sync, we introduce a small latency. The amount of latency can differ based on your operating system and video streaming app.

     

    Jaybird RUN XT are designed to ensure a premium audio experience while running.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Displeased

    Thanks, it's frustrating that I bought a $280 pair of headphones that can't be used to do a simple thing like watch a movie. I'll be returning these ASAP and will be really unlikely to buy anything from Jaybird again.

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