My right earbud has NO audio. Functions do work but no sound.



  • Bruce B.

    Hi Julchristy,


    I am sorry to hear that your Jaybird Run XT's right bud stopped working. This is not the quality we're expecting from our product.


    I've sent you an email with details on how we will proceed with this one.


    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience


  • Julie

    I have the same issue after only a week, the right ear bud has no audio. Hard reset 6 times to no avail. What is the solution?

  • Edan Wasmuth

    My right earbud has recently done the same thing. Ever since I bought the runs the right earbud has always seem to be more glitchy. I would like to know how to fix this.


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