My right earbud has NO audio. Functions do work but no sound.



  • Bruce

    Hi Julchristy,


    I am sorry to hear that your Jaybird Run XT's right bud stopped working. This is not the quality we're expecting from our product.


    I've sent you an email with details on how we will proceed with this one.


    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience


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  • Julie Byatt

    I have the same issue after only a week, the right ear bud has no audio. Hard reset 6 times to no avail. What is the solution?

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