A friend of mine gave me their Run XTs after they went to a different earbud and I was wondering if hard resetting them makes them brand new, I don’t wanna have to worry about accidentally connecting to his phone next time we’re in the same place.


1 comment

  • Bruce B.

    Hello DaveDipp,


    Thank you for joining the community and for posting your query. I can definitely help you with this one.


    Resetting the Jaybird is perfectly fine and it will clear the Jaybird settings when it was being used by your friend. It will remove his Bluetooth profile and will also remove the equalizer setting he set to the Jaybird so expect that the sound will be back to it's original sound. The good thing is you can download your own Jaybird app to select your own music preset.


    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience



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