The Run XT won't come up on the list of devices on my Apple Watch 4. Is it compatible?

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1 comment

  • Bruce

    Hello DeeAnn,

     

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

     

    You can pair your Jaybird RUN earbuds with your smartwatch, if your smartwatch supports at least Bluetooth 2.1. Refer to your smartwatch user guide for instructions on how to pair a Bluetooth device.

     

    Bluetooth signal strength can vary between smartwatch manufacturers. If you have trouble connecting to your smartwatch or you experience poor Bluetooth connectivity, try the following:

     

    Make sure your smartwatch is updated with the latest version of the Operating System (OS).

     

    The right RUN bud is the master bud that connects to your phone, so try wearing your smartwatch on your right wrist.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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