All of the sudden my Tarah’s don’t work for phone calls. What do I do?

Comments

5 comments

  • Bruce B.

    Hi Dmeyer,

     

    I am sorry to hear that your Jaybird Tarah stopped working for phone calls. This is not the behavior and performance expected from the product. 

     

    Please try these suggestions that can help to resolve the issue of your headset:

     

    1. If applicable, “FORGET” or “REMOVE” your Tarah earbuds in your Bluetooth list of discovered devices.

    2. Turn your Tarah earbuds off by holding the middle button until the LED illuminates red and turns off.

    3. When your earbuds are powered off, press & hold the middle button for 5 seconds until the LED starts blinking white.

    4. While the LED is blinking white, quickly double press the middle button. The LED will illuminate red briefly, and then the LED will start blinking white again.

    5. Your earbuds are now reset and ready to pair. Go to your audio device’s Bluetooth menu and select ‘Jaybird Tarah’ to re-pair.

     

    NOTE: When you reset your earbuds, you will lose any saved presets and any saved devices on the paired list.

     

    Make sure that your buds are selected as default for call audio.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Ness81

    Hi --

    I'm experiencing the same issue. I tried to reset as directed below and its still not working. What are the next steps to fix this issue.

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  • DisplacedTexan2018

    I just experienced the same thing. Works on everything else, but not phone calls. The instructions here do not work. What can be done?

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  • Jonathan Bedloe

    Experiencing same thing.  Mine have never worked for phone calls, only had them few about 6 weeks, but just done a reset and still getting ditched out of phone calls.

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  • Lester Cruz

    I am having the same problem with the Pixel 3XL running Android 10, Stops working for phone calls but everything else works. Resetting the Tarah does not work, it will only work again after rebooting the phone but it will only work for phone calls for a short time before it stops again. I did have a pair a Tarah Pros on the same phone about 6 Months ago they worked without any issues. I love the headphones Please advise.

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