Why do my jaybird tarahs keep powering off evertime i turn them on


1 comment

  • Bruce

    Hi Cannonball1407,


    I am sorry to hear that your Jaybird Tarah is turning off. This is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset:


    1.If applicable, “FORGET” or “REMOVE” your Tarah earbuds in your Bluetooth list of discovered devices.

    2.Turn your Tarah earbuds off by holding the middle button until the LED illuminates red and turns off.

    3.When your earbuds are powered off, press & hold the middle button for 5 seconds until the LED starts blinking white.

    4.While the LED is blinking white, quickly double press the middle button. The LED will illuminate red briefly, and then the LED will start blinking white again.

    5.Your earbuds are now reset and ready to pair. Go to your audio device’s Bluetooth menu and select ‘Jaybird Tarah’ to re-pair.


    NOTE: When you reset your earbuds, you will lose any saved presets and any saved devices on the paired list.


    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience


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