Hi, I am having trouble getting the earbuds to stay in my ears. I bought them for running, but as soon as I start moving they fall out. I've tried all the different sizes. Do you make alternative sizes and if so please can I exchange them? Thanks

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  • Bruce

    Hello MK2019,

     

    Thanks for reaching out. I am sorry to hear that the Tarah ear tips do not stay in your ears.

     

    Thank you for trying all the sizes of the ear tips as well. I've sent you an email with details on how we can proceed in helping you out.

     

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

     

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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