X4 red light won't turn off. Factory reset didn't work.

Comments

6 comments

  • Bruce

    Hello BradyOrem0841,

     

    I am sorry to hear that your Jaybird X4's red LED does not turn off. This is not the behavior and performance expected from the product. 

     

    I've sent you an email with details on how we will proceed.

     

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

     

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    0
    Comment actions Permalink
  • Djurre Lucardie

    Dear Bruce,

    Could you send me the same instructions?

    I've got the same problem over here.

    Tanks in advance!

    0
    Comment actions Permalink
  • Ryan Sturm

    I have had the same issue please contact me with instructions

    0
    Comment actions Permalink
  • Djurre Lucardie

    Instructions come down to replacement 😅👌

    0
    Comment actions Permalink
  • Kristen McLoughlin

    I’ve had this happen to 3 pairs now .. very disappointed.

    0
    Comment actions Permalink
  • Steven

    I'm having the same issue also & the factory reset didnt fix the issues. Please contact me for the ultimate solution.

    0
    Comment actions Permalink

Please sign in to leave a comment.