Can’t Pair with Technogym Ergometer

Comments

6 comments

  • Bruce

    Hi AlbertoM,

     

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

     

    While the Jaybird X4 is compatible with most bluetooth devices, it cannot be paired or detected by all.

     

    Please check with Technogym support for further assistance. If you need the bluetooth and other specs, you can view it here:

     

    https://www.jaybirdsport.com/en-us/x4-wireless-sport-headphones.html#985-000808

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    0
    Comment actions Permalink
  • AlbertoM

    GREAT! So you bring a Product to the market, wich can't pair with some Bluetooth Devices.

    Don‘t you think it would be some kind of fair, to tell people before they buy the earphones?

     

    I bought them for the gym and now I can’t use them like intended.

     

    really disappointed!

    0
    Comment actions Permalink
  • Bruce

    Hello AlbertoM,

     

    Thank you for the update. Have you checked with Technogym support or Customer Service is this is something they can help set up?

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    0
    Comment actions Permalink
  • AlbertoM

    Hello Bruce!

     

    No, unfortunately they couldn’t. Technogym said, that their Equipment doesn’t support BT Headphones with build in microphones. If Headphones with build in mic work, it’s because of the configuration of the headphones.

     

    So I bought the Jaybirds and can’t use them the way I thought I could.

     

    Regards,

    Tom

    0
    Comment actions Permalink
  • Bruce

    Hi AlbertoM,

     

    Jaybird earphones are meant for mobile devices (e.g. smartphones, tablets and some music players/smartwatches). They were designed for running, outdoor adventures and working out.

     

    You can definitely enjoy your X4 if you use your phone or other devices. Thanks!

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    0
    Comment actions Permalink
  • AlbertoM

    Yeah, just tell me how I have to use the headphones instead of configuring them like most other BT Headphones, wich are working with common Fitnessequipment. Great decision!

    the support of Technogym at least was helpful - so I know wich Headphones I‘ll have to buy. No jaybirds for sure.

    0
    Comment actions Permalink

Please sign in to leave a comment.