X4 audio question

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1 comment

  • Logi_Bruce

    Hi Taylo10,

     

    Thank you for joining the community. You should be able to play audio on both left and right buds of the Jaybird X4. There are no special settings for this to work.

     

    Here is a list of steps for the Factory Reset that should help fix this:

     

    1.Make sure your buds are powered off.

    2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.

    3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.

     

    You can further isolate the issue by testing using a different device or a device with a different OS and checking the voice prompts if it plays on both sides.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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